Support

Something broken, confusing, or missing? Get in touch.

PeachNote is made by one person, so replies usually take a few days. Every message gets read.

Before you write

Including these makes a fix much faster:

What you were doing when it happened
Your device and iOS version
A screenshot, if the problem is something you can see

Common questions

Where is my data stored?

On your device. PeachNote works offline and does not upload your tasks or your doll anywhere. See the privacy policy for details.

I deleted the app and lost everything. Can it be recovered?

Unfortunately not. Because data is stored on your device rather than on a server, deleting the app deletes the data with it. Optional cloud backup is planned.

My reminders aren't arriving.

Check that notifications are enabled for PeachNote in your device's Settings app. If they were declined the first time, the app can't re-ask — you have to turn them on in Settings.

The barcode scanner isn't finding my product.

Nutrition data comes from Open Food Facts, a free community database, and not every product is in it. You can always add the item manually instead.

How do I delete my account and data?

PeachNote does not currently use accounts — deleting the app removes all your data. If you have an account once that feature ships, you'll be able to delete it and all associated data from Settings inside the app, or by emailing support@peachnote.app.

Feature requests

Ideas are genuinely welcome. Send them to the same address.